The Symbol of Hospitality

Early American history
The pineapple became a symbol of hospitality in early America because of its rarity and exotic qualities.

Colonists would import pineapples from the Caribbean, and it was considered a significant achievement to provide a ripe pineapple to guests.

Sea captains would also place pineapples outside their homes to signal that they had returned safely from their voyages.

Our Quality

Quality is at the heart of any great buying experience.


That’s why we source the best quality products, and we never put anything in our collections without thoroughly researching every element.

Our goal is to deliver products so consistently good that your new apparel seemingly jumps right out of the package and onto your body, or your decor is like a drag and drop to the perfect spot in your home or office.

All of this with zero buyer’s regret, and a fantastic experience!

  • Control

    Quality is at the heart of any great buying experience.

  • Production

    We deliver you the best, from the best.

  • Delivery

    We constantly look for new features to make the delivery experience more delightful.

Quality

Control 

To achieve consistency, our products product pass at least three checks upon entering production

  • Upon arrival
  • Before printing
  • After printing

During the last check, our production team compares the final product against the original design to ensure everything’s as it should be. Only when all standards are met do we send it to you.

Quality

Production

We deliver you the best, from the best. That’s why we constantly monitor and share our Production Teams’ performance using transparent easy-to-understand metrics.

Our production team’s in-house experts regularly place sample orders with complex designs to review and ensure consistently great results in both printing and product quality. They regularly visit our print provider factories around the world to audit our production standards and processes.

We constantly monitor our production teams’ performance, and if they don’t live up to standard, we can and will limit or remove their offerings from our product line.

Quality

Delivery

Our production team monitors our shipping providers and checks data on their performance on a daily basis. 

We work with them and our shipping providers to make sure they are delivering a quality service that gets your order to you as soon and as safely as possible.

We track and gather data on delivery speed, transit times, quality issues and notify you of any delays.

We constantly look for new features to make the delivery experience more delightful.

Platinum Pineapple Quality Guarantee

Commitment -

At 17N88W Trading Company, we’re committed to delivering quality with every order with our Platinum Pineapple Quality Guarantee.
If you encounter any issues with the craftsmanship or print of our products, please follow these steps, and we’ll work with you to make it right.

Email Us -

tradewind@17north88west.com

Attach Photos –

Include any photos that show the issue to help us work with our production partner on a resolution.

Refund or Replacement –

Let us know if you prefer a refund or a replacement.

If an item doesn’t live up to our quality standards, we’ll order you a FREE reprint.

Please allow up to 48 hours for us to process your request. Since we create each piece made-to-order, returns or replacements are limited to cases involving product quality defects in construction or print.

Cancellations

Our products are crafted to order, with materials and labor arranged promptly upon purchase. Because of this, cancellations generally cannot be accommodated.

If you contact us immediately after placing your order and we’re available during business hours, we’ll do our best to assist.

tradewind@17north88west.com

Customer Service

“Every one offers customer service, most even offer great customer service.

It is doing the thing that we do with precision, accuracy and efficiency. It is, getting the right thing to the right person at the right time."

"It is, Black and white”

Hospitality

“Hospitality, though, It is how we make you feel while doing the thing that we do with precision, accuracy and efficiency.

It is the extent to which we have created the conditions for connection while getting you the right thing at the right time."

"It is, Color.”